Shipping and Costs

Shipping and Costs

We are happy to offer you a fast and efficient shipping service for your purchases in our online store. Below you will find important shipping information, including delivery times and associated costs.

1. Shipping Times: We will do our best to process and ship your order within 5 business days of confirming your purchase.

2. Shipping costs: For shipments to Italy, the cost is 8 euros for up to 12 bottles, for larger purchases it is free. For shipments abroad, the cost is calculated in a variable manner based on the shipping address which is calculated from time to time. For more information go to the link. These costs cover the safe packaging of the products and shipping costs. We remind you that any customs fees or additional taxes for international shipments are the responsibility of the recipient.

3. Shipping Methods: We use reliable shipping services to ensure your order arrives safely and timely. The choice of courier will depend on the destination and the size/weight of the package. Once the shipment has been made, you will receive a confirmation email with the tracking number to monitor the delivery status.

4. Shipping Address: Please make sure you provide a complete and correct shipping address at the time of purchase. We cannot be held responsible for any delays or delivery problems caused by incorrect or incomplete information provided by the customer.

5. Customer Support: Our customer support team is available to answer any questions or concerns regarding shipping. If you need further information or special requests, please do not hesitate to contact us. We will do our best to meet your needs.

We hope you find this shipping information helpful. Thank you for choosing our online store and we look forward to delivering your purchases to you in a timely and safe manner.